Skip to main content
HR Learn Support Help Center home page
Submit a request
Sign in
  1. HR Learn Support
  2. FAQs

FAQs

Informative articles and best-practices to help you troubleshoot challenges and find solutions.

System FAQs

  • SSL Certificate Renewal
  • FAQ Article: User Defined Fields
  • FAQ Article: Widgets
  • FAQ Article: Email Notifications
  • How Can I Embed Images into Email Notifications?
  • How can I resolve a 452 4.3.1 Out of Memory Error on the SMTP Service?
See all 7 articles

Users & Groups FAQs

  • FAQ Article: The Activity Import Process
  • FAQ Article: The User Batch Import Process
  • How can I Delete a Certificate from a User's Account?
  • How can I Remove Prerequisites from a Specific User's Course Enrollment?
  • How Can I Reset a Password for an End User?
  • How to Import User Activity Data
See all 8 articles

Interface & Layout FAQs

  • How Can I Insert the User Login / Registration Box to my Home Page?
  • Why Can't I see Changes Made to System in Update or CSS?

Learning Asset FAQs

  • FAQ Article: Upload Images into LMS Quiz/Survey Creator
  • FAQ Article: Enrollment Priorities
  • FAQ Article: Course Level Ruleset EnrollmentsĀ 
  • What Elements Carry Over with the "Copy Course" Feature?
  • Why is my Video Upload Timing Out?
  • How Can I Create Shortcode Links for My Courses?
See all 17 articles

Reporting FAQs

  • FAQ Article: Custom Dataset Requirements
HR Learn Support
Powered by Zendesk